Customer relationship management untuk UMKM

Buku ini bertujuan untuk wawasan tentang implementasi CRM di UMKM. Selama ini penggunaan CRM seringkali dikaitkan dengan perusahaan berskala besar, padahal kenyataannya CRM juga dapat diimplementasikan di UMKM. Diawali dengan konsep CRM, gambaran umum UMKM, Program CRM untuk meningkatkan loyalitas pelanggan, serta implementasi CRM di UMKM. Buku ini sangat bermanfaat untuk para pengusaha UMKM, D…

Strategic Management and Business Policy: Globalization, Innovation, and Sust…

For courses in Strategic Management and Business Policy. Utilize a strategic management model to learn and apply key concepts through casesPicking up where the popular previous editions left off, Strategic Management and Business Policy: Globalization, Innovation and Sustainability, 15th Edition further sharpens and modernizes this classic text’s approach to teaching strategy with an emphasis…

Operations management: Sustainability and supply chain management, Global edi…

Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a practical and application-oriented manner. Through detailed behind-the-scenes perspectives on the production of goods and services―from music concerts to e-commerce package delivery, manufacturing an aircraft to 3D printed stakes―this text offers an inside view tha…

Supply chain: Logistics management

The Sixth Edition of Supply Chain Logistics Management presents Logistics in the context of integration within a firm's Supply Chain Strategy and Operations. The framework of Supply Chain Management is initially presented by creating a foundation for in-depth study of the five logistics operational components in Part Two. Challenges and strategies related to design and operational integr…

Human resource management

Each chapter contains the following elements: - Brief list of behavioral learning objectives and an outline of the chapter. - career challenge - the diagnostic model

Human resource management

Human resource management with the chapter locations where they are introduced: 1. International HRM, workforce diversity and empowerment, 2. Up to date coverage of laws and supreme court rulings affecting HRM 3. Employee rights and ethical issues 4. Holland's vocational preferences and its applications

Management information systems international edition

the contents of this book include: introduction to management information systems; survey of information systems technology; conceptual foundations; information-based support systems; information system requirements; development, implementation, and management of information system resources

Pengantar evaluasi proyek

Edisi

Ed.2

ISBN/ISSN

9795112295

Deskripsi Fisik

xiii,314hlm; Ind; 19 cm.

Judul Seri

-

No. Panggil

658.404 CLI p

Marketing management

Edisi

-

ISBN/ISSN

0130135968

Deskripsi Fisik

329 hlm; Ill; Tab; 24 cm.

Judul Seri

-

No. Panggil

658.8 PHI m

Management consulting: a guide to the profession

Edisi

-

ISBN/ISSN

92-2101165-8

Deskripsi Fisik

ix,368 hlm; Ill;Ind; 24 cm.

Judul Seri

-

No. Panggil

658.46 GEN m

The art of hrd successful recruitment and selection

Edisi

-

ISBN/ISSN

81-242-0169-2

Deskripsi Fisik

318 hlm; Ill; Ind; Tab; 24 cm.

Judul Seri

-

No. Panggil

658 MAR t

The art of hrd developing management skill

Edisi

-

ISBN/ISSN

81-242-0169-2

Deskripsi Fisik

v,298 hlm; Ind; Tab; 14 cm.

Judul Seri

-

No. Panggil

658 MAR t

Services marketing

Edisi

-

ISBN/ISSN

0-07-114881-7

Deskripsi Fisik

xx,700 hlm; Gloss; Ind; Ill; Tab; 24 cm.

Judul Seri

-

No. Panggil

658.8 VAL s

strategic public relations management

Edisi

-

ISBN/ISSN

0-8058-3160-6

Deskripsi Fisik

xiii,399 hlm; Gloss; Ind; Ill; 24 cm.

Judul Seri

-

No. Panggil

658.401 ERI s

Information system for modern management

Edisi

Ed.3

ISBN/ISSN

08769239710

Deskripsi Fisik

xi,466 hlm; Gloss; Graf; Ind; 24 cm.

Judul Seri

-

No. Panggil

658.4038 ROB i

Mnajemen pemasaran: analisis perencanaan dan pengembalian

Edisi

Ed.5

ISBN/ISSN

-

Deskripsi Fisik

xiii,413 hlm; Ind; 19 cm.

Judul Seri

-

No. Panggil

658.8 PHI m

Institutional development a third world city management perspective

Edisi

-

ISBN/ISSN

0-312-15819-x

Deskripsi Fisik

xiv,310 hlm; Gloss; Ind; 19 cm.

Judul Seri

-

No. Panggil

658 RON i

Strategic management and business policy

Edisi

-

ISBN/ISSN

9780137029150

Deskripsi Fisik

979 hlm; Gloss; Ind; 24 cm.

Judul Seri

-

No. Panggil

658.401 THO s

The change management handbook

Edisi

-

ISBN/ISSN

1556239750

Deskripsi Fisik

xxvi,475 hlm; Gloss; Ind; 19 cm.

Judul Seri

-

No. Panggil

300.6 LAN t

Handbook on business process management 1 : intruction, methods, and informat…

Edisi

-

ISBN/ISSN

9783642004155

Deskripsi Fisik

612 hlm; Gloss; Ind; 24 cm.

Judul Seri

-

No. Panggil

650 JVO h

Strategic Management

Edisi

-

ISBN/ISSN

0-13-180159-7

Deskripsi Fisik

xxviii, 355;Graf; Gloss; Ind; Tab 24 cm.

Judul Seri

-

No. Panggil

658.401 FRE s

The Portable MBA in Management

Edisi

-

ISBN/ISSN

0-471-57379-5

Deskripsi Fisik

viii,369 hlm; Gloss; ind; 23 cm.

Judul Seri

-

No. Panggil

658.401 ALL t

Teknik dan manajemen penjualan

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

364 hlm: 16 x 24 cm.

Judul Seri

-

No. Panggil

658.81 GEO t

Encyclopedia of professional management second edition volume 2

Encyclopedia of professional management second edition

Emotional quality management: refleksi, revisi, dan revalitasasi hidup melalu…

Penerapan kecerdasan emosional dalam konteks bisnis indonesia. Memperkenalkan model EQM yang sanggup menuntun kita mencapai kesuksesan hidup dengan menata dan mengelola kekuatan emosi.

Emotional quality management

buku ini mencangkup pembahasan materi tentang: misteri kualitas emosi; model EQM, pemeliharaan kualitas emosi; dan kematangan emosi

Knowledge management: konsep, arsitektur dan implementasi

Buku ini berguna bagi pimpinan, manager, dan profesional yang ingin menerapkan KM di organisasinya serta bagi mahasiswa yang ingin memperdalam pengetahuannya tentang KM

Cost management international edition

the contents of this book include; introduction to cost management; planning and decision making; process costing and cost allocation; operation control; management conrol; etc

Competitive global management - principles and strategies

Buku ini memaparkan prinsip prinsip dan strategi manajemen internasional.

Cases in management; indonesians real companies

Buku ini berisi 13 kasus manajemen yang terjadi di perusahaan-perusahaan Indonesia. Kasus-kasus tersebut disusun oleh Case Center Depertemen manajemen FEUI dengan mengetengahkan permasalahan bisnis ala Indonesia yang disajikan dengan lugas.

Buku acara dan abstrak : conference on management and behavioral studies tahu…

Proseding ini berisi tentang abstrak-abstrak dan makalah pada acara conference in management and behavioral studies (CMBS) yang dilaksanakan tanggal 12 oktober 2017

Bacaan terpilih tentang total quality management

Buku ini dikembangkan untuk memperluas upaya implementasi perpaduan "bagaimana TQM bekerja" dengan "bagaimana membuat TQM bekerja".

Management seventh edition

There's no question that today's business environments are rapidly charging

Alpha teach yourself project management

Cukup satu jam sehari, maka dalam 24 jam anda akan mendapat; Menguasai metode membentuk tim untuk menyelesaikan proyek dengan sukses.

Managing human resorces

As a unifying theme for the text, i have tried to link the content of each chapter to three key outcome variables-productivity, quality of work life, and profits.

Manajemen biaya-penekanan strategis buku 1

buku ini dibagi ke dalam enam bagian, yaitu pengantar manajemen biaya dan perencanaan dan pembuatan keputusan yang dibahas dalam buku 1

Manajemen logistik dan supply chain management (manajemen rantai pasokan)

Buku ini membahas tentang konsep,peluang pasar bebas,supply chain management,dan pengendalian finansial atas kinerja logistik

Memahami knowledge management

Isi buku ini: 1. Perspektif Manajemen Pengetahuan 2. Siklus Manajemen Pengetahuan 3. Model Pengetahuan 4. Siklus Penangkapan dan penerjemahan Pengetahuan 5/ Berbagi dan Memindahkan Pengetahuan

Marketing management

the contents of this book include: marketing and the firm; strategic planning; forecasting sales and potentials; buyer behavior; segmentation; product development; etc

Manajemen sixth edition

This book contains of introduction to management, management in the twenty-first century, planning, organizing, leading, and controlling.

88 Cemilan otak sehat

Buku ini merupakan bagian dari brain management audio.

Internasional management second edition

-

Human resource management

This book is written primarily for students who are being exposed to human resource management for the first time

Management principles and practices

Buku ini memperkenalkan tentang prinsip dan praktik manajemen, dibagi menjadi enam materi besar: pengantar manajemen; perencanaan dan pembuatan keputusan; mengorganisir untuk keunggulan; kemimpinan:mengatur sumber daya manusia; mengontrol:pengaturan untuk hasil akhir; memunculkan konsep dan manajemen global.

Management

the contents of this book include introduction; planning and decision making; organizing; leading; controlling; across all functions

Management

Edisi

Ed. 10

ISBN/ISSN

0-07-112892-1

Deskripsi Fisik

744 hlm; Glos; Ilus; Ind; 19 x 23 cm

Judul Seri

A global perspective thenth edition

No. Panggil

658 HEI m

Fundamentals of management science revised edition

Buku ini memaparkan tentang teori manajemen; proses dan karakteristik; dll.

First insights into business

Customers Companies Travel Troubleshooting company history Reailing Products People Business Environment Finance Corporate Responsility Competition

Under new management

In Under New Management David Burkus throws out many of the established principles of business management.

Wealth management: produk dan analisis

Produk & analisis membahas investasi, risko dan return yg diharapkan, manajemen portofolio, pasar uang, pasar modal, obligasi, saham, analisi sekuritas sampai venture capital.