Gaya APA

Fitz-enz, J. (1993). Benchmarking staff performance (Ed.2). United States of Amerika: The Jossey-Bass.

Gaya MLA

Fitz-enz, Jac. "Benchmarking staff performance". Ed.2 United States of Amerika: The Jossey-Bass, 1993. Manajemen Administrasi D3.