Gaya APA
Hardjosoedarmo, S.
(2002).
Total quality management
(
Ed.2)
.
Yogyakarta:
CV.Andi Offset.
Gaya MLA
Hardjosoedarmo, Soewarso.
"Total quality management".
Ed.2
Yogyakarta:
CV.Andi Offset,
2002.
Manajemen Administrasi D3.